Job Opportunities

Job opportunities at Family Abuse Center

Overnight Resident Advocate

 

Position Status:           Full – Time                  

FLSA:                       non-exempt (hourly)

Supervised by:             Shelter Manager

 

GENERAL DESCRIPTION AND PURPOSE:

The Family Abuse Center depends on the Resident Advocates to ensure that our shelter is staffed 24 hours a day, 7 days a week. The primary responsibilities of the Resident Advocates (RA) are to provide crisis intervention and referrals on the 24-hour crisis line and provide resident assistance to those in the 24-hour shelter. R.As approve admission to FAC in accordance with policies and procedures, provide front desk coverage (answering incoming calls, assisting residents at front desk, etc.) in between hotline calls as needed, provides shelter intakes to incoming shelter residents and help clients move and settle into shelter. Other duties include crisis intervention, meal preparation, maintaining client records, and ensuring confidentiality.

Current Need: Must be available overnight shifts, weekends, and over the holidays.

 

QUALIFICATIONS:

The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education

  • High School Diploma or GED

 

Experience

  • 1-2 years experience in the field of Domestic and/or Sexual Violence preferred, or the same amount of residential services experience
  • Experience in social or human service field (domestic violence, sexual violence) preferred.

 

Skills/Abilities

  • Strong oral and written communication skills
  • Strong organizational skills
  • Ability to problem solve and diffuse conflict under pressure
  • Demonstrate experience and ease working with a diverse population of clients
  • Ability to handle crisis situations with sensitivity and assertiveness
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently and to take initiative
  • Flexibility and ability to prioritize job responsibilities
  • Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills
  • Demonstrates skills of self-direction
  • Light clerical duties
  • Ability to maintain accurate data and documentation of client services
  • Provide and receive supervision
  • Work in basic computer programs such as MS Word & Excel.
  • Bilingual a plus.

 

Licenses/Credentials

  • N/A

The Overnight Shift is from 10 p.m. to 6 a.m.

Please send Resumes and cover letters to Whitney.thomas@familyabusecenter.org

Shelter Manager

Position Status:           Full-time Shelter Manager                   

FLSA:                       non-exempt (hourly)

Supervised by:             Director of Finance

This position supervises all Resident Advocates.  In order to supervise all shifts, it will be required that the Shelter Manager work at least one weekend shift, one overnight shift and multiple pm shifts.  In addition, the Shelter Manager will be responsible to make sure that all gaps in the schedule are filled.  Therefore, the Shelter Manager must be flexible and available.

GENERAL DESCRIPTION AND PURPOSE:

The overall responsibility of the Shelter Manager is to oversee the day-to-day operations of the Family Abuse Center Shelter and schedule/supervise all Resident Advocates.   As needed, this position will answer and document crisis calls and work collaboratively with case management staff from all FAC programs.

 

QUALIFICATIONS:

The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education

  • Bachelor’s Degree (B.A.) preferred.
  • High School Degree required

Experience

  • Experience in the field of domestic and/or sexual violence.
  • Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Skills/Abilities

  • Strong oral and written communication skills
  • Strong organizational skills
  • Speak effectively before groups of clients.
  • Ability to maintain accurate data and documentation of client services
  • Ability to resolve conflict
  • Provide and receive supervision
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently
  • Work in basic computer programs such as MS Word & Excel.
  • Bilingual preferred.

Licenses/Credentials

  • N/A

RESPONSIBILITIES:

  • Facilitate the daily operation of the shelter
  • Attend staff meeting and other case management meetings as required.
  • Inventory warehouse and shelter supplies
  • Schedule and supervise all Resident Advocates
  • Provide direct assistance to residents:
  • Maintain a secure and respectful shelter location and work environment:
  • Maintain communication with case management team and other shelter staff.
  • Maintenance of client and shelter records:
  • Other duties as determined by the Director of Finance or Executive Director.
  • Believe in and act in accordance with the agency’s mission statement and goals
  • Experience working with diverse population and groups.
  • Write routine reports, correspondence and appropriate case notes.

Resume and Cover letter to whitney.Thomas@familyabusecenter.org

 

Thrift Store Donation Stocking Clerk

Title:                           Temporary – Donation and Stocking Clerk

Supervisor:                Store Manager

Status:                        Non-Exempt (Part-Time)

 

Scope of Duties:

Greet donors, accept donations, obtain donor information and distribute receipts.  Maintain good donor relationships.  Sort, distribute, store and retrieve donated merchandise following established guidelines.  Maximize profitability of donations by repairing, cleaning, displaying and moving the donated merchandise.   Assist donation driver with large donation pick-up and distribution.  Move heavy boxes and furniture, vacuum floors, break down empty boxes, remove trash from store.  Set-up, install and dust/clean displays, shelves and store fixtures. Clean windows, bathrooms, and floors when scheduled.  Work with volunteers as assigned.  Attend scheduled staff meetings.  Perform other duties as assigned.  Evening and weekend work may be required.  Job requires heavy lifting, use of ladders and step-stools, and knowledge of basic mechanical skills and tools.

 

Essential Job Functions:

 

  1. Greet donors, receive and distribute donations and receipt appropriately.
  2. Maintain good donor and customer relationships.
  3. Sort, clean, repair, price and inventory donations as directed to maximize their value and profitability.
  4. Assist with heavy lifting, display, inventory, storage and retrieval of donations and customer purchases.
  5. Assist with basic store maintenance.
  6. Display merchandise in an orderly and appealing manner.
  7. Safeguard store assets through loss prevention techniques including appropriate cash handling procedures, minimizing theft opportunities, reporting suspected shoplifting, securing premises consistently at closing and during store hours, and diligently maintaining observation and control of entrances, exits and employee only areas.
  8. Other duties as assigned.

 

Minimum Qualifications:

 

High school diploma or GED.  Demonstrate the ability to accurately make change and use a cash register after training.  Must be able to frequently lift at least 50 and up to 100 pounds, climb stairs/ladders/step-stools and stand for extended periods of time.  Must have good verbal communication skills and the ability to work cooperatively with others as a team.  Bilingual language skills in Spanish and English are not necessary but would be considered an asset.  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

 

I have read and understood the Thrift Store Donation and Stocking Clerk job description.  I am willing and able to perform the functions described.

Go to 2nd Chance Thrift Store for application.
1412 Sunset Blvd Waco, Texas 76710.

 

Signature:________________________________     Date:____________________