Category Archives: Job Opportunities

Job opportunities at Family Abuse Center

Resident Advocate

FLSA Status: Non-exempt (hourly)

GENERAL Description and PURPOSE:
The Family Abuse Center depends on the Resident Advocates to ensure that our shelter is staffed 24 hours a day, 7 days a week. The primary responsibilities of the Resident Advocates (RA) are to provide crisis intervention and referrals on the 24-hour crisis line and provide resident assistance to those in the 24-hour shelter. R.A’s approve admission to FAC in accordance with policies and procedures, provide front desk coverage (answering incoming calls, assisting residents at front desk, etc.) in between hotline calls as needed, provides shelter intakes to incoming shelter residents and help clients move and settle into shelter and participates in volunteer training when needed. Other duties include crisis intervention, meal preparation, maintaining client records, and ensuring confidentiality.

Current Need: Must be available overnight shifts, weekends, and over the holidays.

MININIMUM QUALIFICATIIONS:
Education:
• High School Diploma or GED
Experience:
• 1-2 years experience in the field of Domestic and/or Sexual Violence preferred, or the same amount of residential services and/or case management experience
• Experience in social or human service field required
Skills/Abilities:
• Strong verbal communication skills
• Ability to problem solve and diffuse conflict under pressure
• Demonstrate experience and ease working with a diverse population of clients
• Ability to handle crisis situations with sensitivity and assertiveness
• Strong organizational skills
• Demonstrates effectiveness as a member of a team as well as the ability to work independently and to take initiative
• Flexibility and ability to prioritize job responsibilities
• Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills
• Demonstrates skills of self-direction
• Light clerical duties

LICENSES/CREDENTIALS:
• None required

SUPERVISED BY:
• Shelter Coordinator

RESPONSIBILITIES OF RESIDENT ADVOCATE:
1. Provide direct services to primary and secondary survivors of domestic violence:
2. Provide non-direct service activities for primary and secondary survivors of domestic violence
3. Maintain Shelter Programming Statistics and Documentation.
4. Maintain a secure, clean, and respectful shelter location and work environment
5. Maintain communication with case management team and other shelter staff.
6. Represent FAC positively and effectively to other agencies, service systems, and communities
7. Other duties as determined by the Shelter Coordinator or Executive Director

Send cover letters and resumes to Jennifer.Mikeska@familyabusecenter.org.

Rural Legal Advocate (Part Time)

Family Abuse Center is seeking to hire one part-time Rural Legal Advocate. The Rural Legal Advocate serves as a liaison between FAC and the criminal justice system assisting residential and non-residential clients as they navigate through the civil court process and access various crime victim assistance programs. A significant amount of travel in Ellis, Freestone, and Navarro Counties will be required. Successful applicants will have experience working in the field of domestic and/or sexual violence or the legal field.

GENERAL DESCRIPTION:
• Provide direct services to victims of family violence from Ellis County, Freestone County, and Navarro County. Direct Services will include, but is not limited to, crisis intervention, legal assistance, victim advocacy, court accompaniment, case management, and information and referral. Assist with coordination of services as necessary.
• Provide outreach or community education to help identify victims of family violence and provide or refer them to needed services
• Develop working relationships with law enforcement personnel, social service organizations, churches, district attorneys, judges, medical professionals and other entities that work with or encounter victims of family violence
• Provide training to community agencies, volunteers, law enforcement personnel, faith-based organizations, and community leaders on how to identify and address issues of domestic violence and how to help victims of family violence access the resources necessary to move forward in safety.
• Provide supervision for volunteers & interns as necessary
• Complete other duties as assigned by supervisor

MINIMUM QUALIFICATIONS:

Education:
• Bachelor’s Degree in Human Services or Criminal Justice field or equivalent experience

Experience:
• 1-3 years experience in the field of domestic and/or sexual violence preferred
• Knowledge of criminal and civil proceedings
• Experience working with diverse people and groups
• Demonstrated effectiveness in working as both a leader and a team member

Skills/Abilities:
• Strong written and verbal communication skills
• Demonstrates experience and ease working with a diverse population of clients
• Ability to handle crisis situations with sensitivity and assertiveness
• Demonstrates skills of self-direction
• Strong organizational skills
• Demonstrates effectiveness as a member of a team as well as the ability to work independently
• Flexibility and ability to prioritize job responsibilities
• Ability to provide and receive peer supervision
• Familiarity with Microsoft Office products
• Fluency in both English and Spanish, preferred but not required

Please send cover letter and resume to Micah Titterington at Micah.Titterington@familyabusecenter.org