Category Archives: Job Opportunities

Job opportunities at Family Abuse Center

Housing Case Manager

Position Status:           Full TimeCase Manager(s)                   

FLSA:                         non-exempt (hourly)

Supervised by:             Director of Case Management Services

 

GENERAL DESCRIPTION AND PURPOSE:

The overall responsibility of the Case Manager is to provide case management services to residential and non-residential program participants; facilitate evening groups;  on call responsibilities on evenings and weekends, assure the coordination of services with other agencies; assist with the coordination of necessary shelter programs/activities; and provide therapeutic interventions as appropriate.  As needed this position also provides coverage to the crisis line.

 

QUALIFICATIONS:

The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education

  • Bachelor’s Degree in Human Services field or equivalent experience
  • Master’s Degree in Human Services field preferred

 

Experience

  • Experience in the field of domestic and/or sexual violence, preferred.
  • Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

 

Skills/Abilities

  • Strong oral and written communication skills
  • Demonstrated experience and ease working with a diverse population of clients.
  • Ability to handle crisis situations with sensitivity and assertiveness
  • Strong organizational skills
  • Speak effectively before groups of clients.
  • Ability to maintain accurate data and documentation of client services
  • Flexibility and ability to prioritize job responsibilities
  • Ability to provide and receive supervision
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently
  • Work in basic computer programs such as MS Word & Excel.
  • Demonstrates skills of self-direction
  • Bilingual preferred.

 

Licenses/Credentials

  • N/A

 

RESPONSIBILITIES:

  • Provide case management to primary and secondary survivors of domestic violence.
  • Coordinate and implement evening shelter groups.
  • Provide crisis intervention as necessary.
  • Provide support for all other FAC programs.
  • Maintain shelter programming statistics.
  • Maintain communication with case management team and other shelter staff.
  • Informally supervise interns and volunteers as necessary.
  • Perform other duties as assigned.
  • Provide on-call and crisis line coverage as necessary.
  • On call evenings and weekends on a rotation with other staff.
  • Believe in and act in accordance with the agency’s mission statement and goals
  • Experience working with diverse population and groups.
  • Read and interpret documents such as operating manuals and professional journals.
  • Write routine reports, correspondence and appropriate case notes.
  • Document all client services as well as community outreach work

 

Send resumes and cover letters to Melissa.Ishio@familyabusecenter.org.

Counselor Adult/Child

Position Status:           Full-time Counselor                 

FLSA:                            non-exempt (hourly)

Supervised by:             Director of Outreach and Legal Services

 

GENERAL DESCRIPTION AND PURPOSE:

The Adult/Child Counselor will provide individual and group counseling for primary and secondary adult/child victims of domestic violence.

 

QUALIFICATIONS:

The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

  • Master’s degree in Social Work or counseling required (LMSW, LCSW, or LPC).
  • Knowledge of crisis intervention, case management, social work theory and ethics.

 

Experience

  • Experience in the field of domestic and/or sexual violence
  • Experience working with adults and children in crisis
  • Experience providing individual and group counseling for primary and secondary adult/child victims of domestic violence

 

Skills/Abilities

  • Strong oral and written communication skills.
  • Experience working with a diverse population and groups.
  • Read and interpret documents such as operating manuals and professional journals.
  • Write routine reports, correspondence and appropriate case notes.
  • Speak effectively before groups of clients.
  • Strong organizational skills.
  • Work in basic computer programs such as MS Word & Excel.

 

Licenses/Credentials

  • LMSW, LCSW, LPC, or LPCi
  • Bilingual preferred, but not required

 

RESPONSIBILITIES:

  • Provide individual and group counseling
  • Provide counseling services including diagnosing, assessing, and treating individuals utilizing crisis intervention, cognitive behavioral, solution focused, motivational interviewing, grief and loss, play therapy, and any other therapeutic techniques as necessary.
  • Provide domestic violence education and awareness to community members as necessary
  • Identify client needs and make referrals for services when appropriate
  • Cultivate, maintain and coordinate a network of community support contacts and serve as liaison on behalf of clients when necessary
  • Provide task or field instruction for undergraduate and graduate level social work or counseling students as necessary
  • Maintain appropriate documentation for clients as required by supervisor, funders, and agency
  • Coordinate Crisis Line, and train all staff on Crisis line.
  • Complete other tasks as assigned by supervisor
  • Believe in and act in accordance with the agency’s mission statement and goals.
  • Available for regular stable hours M-F.
  • Ability to maintain personal balance while accomplishing multiple tasks that require a variety of skills
  • Ability to provide and receive peer supervision
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently
  • Demonstrates skills of self-direction
  • Flexibility and ability to prioritize job responsibilities

  Send cover letters and resumes to Kathy.Reid@familyabusecenter.org.

 

 

Resident Advocate

Position Status:           Part – Time Case Manager(s)               

FLSA:                         non-exempt (hourly)

Supervised by:             Lead Case Manager

 

GENERAL DESCRIPTION AND PURPOSE:

The Family Abuse Center depends on the Resident Advocates to ensure that our shelter is staffed 24 hours a day, 7 days a week. The primary responsibilities of the Resident Advocates (RA) are to provide crisis intervention and referrals on the 24-hour crisis line and provide resident assistance to those in the 24-hour shelter. R.As approve admission to FAC in accordance with policies and procedures, provide front desk coverage (answering incoming calls, assisting residents at front desk, etc.) in between hotline calls as needed, provides shelter intakes to incoming shelter residents and help clients move and settle into shelter. Other duties include crisis intervention, meal preparation, maintaining client records, and ensuring confidentiality.
Current Need: Must be available overnight shifts, weekends, and over the holidays.

 

QUALIFICATIONS:

The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education

  • High School Diploma or GED

 

Experience

  • 1-2 years experience in the field of Domestic and/or Sexual Violence preferred, or the same amount of residential services experience
  • Experience in social or human service field (domestic violence, sexual violence) preferred.

 

Skills/Abilities

  • Strong oral and written communication skills
  • Strong organizational skills
  • Ability to problem solve and diffuse conflict under pressure
  • Demonstrate experience and ease working with a diverse population of clients
  • Ability to handle crisis situations with sensitivity and assertiveness
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently and to take initiative
  • Flexibility and ability to prioritize job responsibilities
  • Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills
  • Demonstrates skills of self-direction
  • Light clerical duties
  • Ability to maintain accurate data and documentation of client services
  • Provide and receive supervision
  • Work in basic computer programs such as MS Word & Excel.
  • Bilingual a plus.

 

Licenses/Credentials

  • N/A

 

RESPONSIBILITIES:

  • Provide direct services to survivors of domestic violence.
  • Maintain Shelter Programming Statistics and Documentation.
  • Maintain a secure, clean, and respectful shelter location and work environment.
  • Maintain communication with case management team and other shelter staff.
  • Believe in and act in accordance with the agency’s mission statement and goals .
  • Document all client services.
  • Serving some meals, and managing the kitchen in the evening and weekends.
  • Cleaning as required.
  • Other duties as assigned by the supervisor.

 

Send cover letters and resumes to Kathy.Reid@familyabusecenter.org

Parent Educator – HOPES Program

FLSA Status: non-exempt (hourly), Full time

Start Date: the week of January 2, 2018

 

GENERAL DESCRIPTION AND PURPOSE:   

A certified parent educator will implement the PAT model, emphasizing parent-child interaction, development-centered parenting and family well-being in their work with families. Utilizing the PAT Foundational Curriculum in culturally sensitive ways, the parent educator partners, facilitates and reflects with families.

 

MINIMUM QUALIFICATIONS:

Education:

  • Bachelor’s Degree in Human Services or Early Childhood Education field required
  • Master’s Degree in Human Services field preferred

 

Experience:

  • 2 or more years experience in the field of Early Childhood Education or social services preferred.
  • Experience in early Childhood Education or Human Service field required

 

Skills/Abilities:

  • Bilingual preferred
  • Strong communication and interpersonal skills (e.g., nonjudgmental, objective, reflective, empathic, patient, tactful)
  • Demonstrated experience and ease working with a diverse population of clients
  • Ability to establish rapport with families and empower them by building on their strengths
  • Strong organizational and record keeping skills
  • Ability to work independently and be self-motivated (often in the field)
  • Computer skills; including web browsing, e-mail, Internet, and word-processing
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently and to take initiative
  • Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills

 

LICENSES/CREDENTIALS:

  • The parent educator must complete the Parents as Teachers Foundational and Model Implementation Trainings before delivering PAT services.

 

ESSENTIAL FUNCTIONS:

  • Engage in recruitment activities (as applicable)
  • Complete an initial and annual family-centered assessment with each family
  • Develop, monitor and review goals with each family
  • Provide personal home visits focused on parent-child interaction, development-centered parenting and family well-being (including planning, delivering and documenting the visit)
  • Use the PAT Foundational curriculum to share research based information with families
  • Provide group connections to give families an opportunity to build social connections with each other, engage in parent-child interaction activities, and increase their knowledge of ways to support children’s development
  • Complete at least an initial and annual developmental screening and health review for each enrolled child
  • Connect families to resources that help them reach their goals and address their needs
  • Help parents and children transition to other services as needed, to preschool, or to kindergarten
  • Maintain and submit in a timely way all required family and program documentation
  • Organize and inventory supplies/materials, etc.
  • Participate in at least 2 hours of reflective supervision monthly and at least 2 hours of staff meetings monthly
  • Obtain competency-based professional development and renew parent educator certification annually
  • Participate in continuous quality improvement

 

OTHER:

  • Must have a personal vehicle for home visitation (mileage reimbursement will be provided).
  • Must be available for weekend or evening appointments if necessary.

 

SUPERVISED BY:

  • HOPES Program Director (Parent as Teacher Supervisor)

 

Send resumes and cover letters to Kathy.Reid@familyabusecenter.org

Thrift Store Donation Stocking Clerk

Title:                           Temporary – Donation and Stocking Clerk

Supervisor:                Store Manager

Status:                        Non-Exempt (Part-Time)

 

Scope of Duties:

Greet donors, accept donations, obtain donor information and distribute receipts.  Maintain good donor relationships.  Sort, distribute, store and retrieve donated merchandise following established guidelines.  Maximize profitability of donations by repairing, cleaning, displaying and moving the donated merchandise.   Assist donation driver with large donation pick-up and distribution.  Move heavy boxes and furniture, vacuum floors, break down empty boxes, remove trash from store.  Set-up, install and dust/clean displays, shelves and store fixtures. Clean windows, bathrooms, and floors when scheduled.  Work with volunteers as assigned.  Attend scheduled staff meetings.  Perform other duties as assigned.  Evening and weekend work may be required.  Job requires heavy lifting, use of ladders and step-stools, and knowledge of basic mechanical skills and tools.

 

Essential Job Functions:

 

  1. Greet donors, receive and distribute donations and receipt appropriately.
  2. Maintain good donor and customer relationships.
  3. Sort, clean, repair, price and inventory donations as directed to maximize their value and profitability.
  4. Assist with heavy lifting, display, inventory, storage and retrieval of donations and customer purchases.
  5. Assist with basic store maintenance.
  6. Display merchandise in an orderly and appealing manner.
  7. Safeguard store assets through loss prevention techniques including appropriate cash handling procedures, minimizing theft opportunities, reporting suspected shoplifting, securing premises consistently at closing and during store hours, and diligently maintaining observation and control of entrances, exits and employee only areas.
  8. Other duties as assigned.

 

Minimum Qualifications:

 

High school diploma or GED.  Demonstrate the ability to accurately make change and use a cash register after training.  Must be able to frequently lift at least 50 and up to 100 pounds, climb stairs/ladders/step-stools and stand for extended periods of time.  Must have good verbal communication skills and the ability to work cooperatively with others as a team.  Bilingual language skills in Spanish and English are not necessary but would be considered an asset.  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

 

I have read and understood the Thrift Store Donation and Stocking Clerk job description.  I am willing and able to perform the functions described.

Go to 2nd Chance Thrift Store for application.
1412 Sunset Blvd Waco, Texas 76710.

 

Signature:________________________________     Date:____________________