HOPES and Children's Services Intern

Supervised by: HOPES Program Director and Children Services Coordinator
Please email resumes and cover letters to Rachel.Heeringa@familyabusecenter.org and Andrea.Collins@familyabusecenter.org. Please email make sure that both are included on your email.

This internship will be split and work partly at HOPES and partly at FAC. Ideally, one day will be spent at each program. This upcoming academic year will be the first time that we have combined the two positions. Adjustments will be made accordingly. 

The goal of the Children's Program is to provide support for survivors of domestic violence through crisis intervention and psychoeducation. The Children's Program intern will provide adult and/or children case management as well as group support services. 

The mission of HOPES is to provide the information, support, and encourage parents and caregivers need to help their children develop optimally during the critical early years of life. The HOPES intern will engage in hands-on activities that are relevant to the agency’s goals and align with the student’s professional practicum goals.


  • Bachelors or Masters Student 
  • Social work*, Child Development, Child and Family Studies major preferred

*Social work internships are generally filled through universities in Waco and the surrounding areas. We have established working relationships with these programs and they contact us 4-6 months in advance to determine our internship needs. Potential interns from other universities may be considered under certain circumstances, but those interns will probably need to be responsible for finding their own field supervision. Family Abuse Center cannot guarantee field supervision.


  • Parenting Group - Thursdays from 6 p.m.-7 p.m.
  • Shelter Staff Meetings - Tuesdays at 1 p.m.
  • FAC Staff Meetings - First Wednesday of the month at 1 p.m. (optional).
  • Case Management Work Group - Thursdays at 1 p.m. (Highly Recommended).
  • Attend Parents as Teachers Monthly Staff Meetings (fourth Wednesday of the month, 12:30-2:30pm, if possible)
  • Ability to meet with shelter families/children at the beginning and end of the workweek as well as a flexible late afternoon/early evening schedule.
  • Available to train new volunteers interested in working in the Children's Program as needed. 


Children's Service

  • Represent FAC at community events and outreach organization
  • Plan and facilitate support/nurture and FAC U groups
  • Update community resources/agency list as needed
  • Maintain communication with case management team and other shelter staff
  • Special tasks as assigned by Director of Case Management Services
  • Provide case management and crisis intervention services to shelter clients
  • Complete the appropriate referrals within the Family Abuse Center and to outside agencies
  • Assure coordination of services with other agencies
  • Provide coverage for the hotline and assist in the Command Center as needed


  • Assist in recruitment opportunities and outreach events for HOPES
  • Attend and complete intake appointments for newly enrolled families
  • Help plan, participate in and document in person/phone/virtual visits alongside various Parent Educators (with the consent of HOPES families)
  • Assist HOPES staff in planning, marketing, and facilitating monthly Group Connections (some weekends, subject to change)
  • Update community resources/agency list, as needed
  • Maintain communication and collaboration with HOPES staff and supervisor
  • Assist in organization of the program supplies, books, inventory
  • Complete additional/special tasks as assigned by supervisor or HOPES staff