HOPES Program Coordinator

Position Status: Full-time                   

FLSA: Non-exempt (hourly)    

Supervised by: Family Abuse Center Executive Director



The HOPES Program Coordinator oversees the HOPES Program including the Parents as Teachers affiliate. The Coordinator will be responsible for the implementation and coordination of service delivery, documentation and reporting, and community networking and outreach. Working with the Executive Director of the Family Abuse Center and the Director of Finance, the HOPES Program Coordinator will oversee the implementation of the program.




  • Master’s Degree in Education, Early Childhood Education or Human services preferred.
  • Bachelor’s Degree required



  • 2 or more years’ experience in the field of early childhood development, education, home visitation preferred.
  • Experience supervising staff preferred.



  • Strong communication and interpersonal skills.
  • Strong organizational and record keeping skills
  • Commitment to reflective supervision, data collection, and continuous quality improvement.
  • Computer skills; including web browsing, e-mail, Internet, and word-processing
  • Understanding of grant implementation.
  • Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills



  • Supervision requires completeing the PAT Foundational and Model Implementation Trainings before delivering the PAT model or supervising parent educators.



  • Coordinate and monitor the delivery of services in accordance with all grant requirements including  PAT Essential Requirements, PAT Quality Standards, and affiliate policies and procedures
  • Coordinate HOPES Coalition in order to develop/maintain relationships with community organizations and leaders to help grow and sustain the program
  • Oversee direct recruitment efforts or participation in centralized intake system
  • Supervise all staff including parent educators (maintaining necessary documentation of the following activities)
    • Provide at least 2 hours of individual reflective supervision monthly to each parent educator and other HOPES professional staff.
    • Provide an orientation process for all staff including new parent educators that begins with hiring and continues throughout the first year after PAT training
    • Conduct at least 2 hours of staff meetings monthly that cover administrative issues and provide opportunities for review of implementation data, case discussion, peer support and skill building
    • Observe parent educators delivering services within 6 months after training and then at least annually thereafter, providing verbal and written feedback
    • Observe at least 1 group connection quarterly
    • Facilitate parent educators’ completion of an annual core-competencies self-assessment
    • Complete an annual performance evaluation of each parent educator, including written professional development goals
  • Ensure that parent educators obtain necessary professional development and renew certification with PATNC annually
  • Monitor service documentation, data collection and reporting.
  • Engage in quality assurance using PAT quality assurance tools
  • Facilitate continuous quality improvement
  • Maintain a case load of families (minimum of 8 families) enrolled in PAT


Send resumes and cover letters to Kathy.Reid@familyabusecenter.org

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