Economic Literacy/Workforce Readiness Case Manager – Full time

Position Status:           Full – Time Case Manager(s)               

FLSA:                       non-exempt (hourly)

Supervised by:             Director of Case Management Services


The overall responsibility of the Case Manager is to provide case management services to housing clients to ensure they acquire the skills and resources necessary to become self-sufficient.


The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.



  • Bachelor’s Degree (B.A.) in Social Work or related field. Master’s Degree (MSW) preferred. Knowledge of crisis intervention, case management, social work theory and ethics;


  • Experience in the field of domestic and/or sexual violence.
  • Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.


  • Strong oral and written communication skills
  • Strong organizational skills
  • Speak effectively before groups of clients.
  • Ability to maintain accurate data and documentation of client services
  • Ability to resolve conflict
  • Provide and receive supervision
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently
  • Work in basic computer programs such as MS Word & Excel.
  • Bilingual preferred.


  • N/A


  • Obtains relevant social history, performs needs assessment for clients and goals, specifically on economic literacy and workforce readiness.
  • Designs, implements and manages the client education opportunity system (FAC U) with an emphasis in economic literacy and workforce readiness.
  • Provides all shelter and housing clients with group opportunities to learn about economic literacy and workforce readiness.
  • Provide individual coaching to clients on economic literacy and workforce readiness, offering referrals as necessary.
  • Provide current information on community resources including current information credit recovery, banking, workforce readiness.
  • In accordance with the “team” philosophy of the agency, may occasionally be required to carry out or assist with grant related tasks in addition to the duties listed above.
  • Believe in and act in accordance with the agency’s mission statement and goals
  • Experience working with diverse population and groups.
  • Read and interpret documents such as operating manuals and professional journals.
  • Write routine reports, correspondence and appropriate case notes.
  • Document all client services as well as community outreach work

Cover Letter & Resume to


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