Economic Literacy/Workforce Readiness Case Manager – Full time

Position Status:           Full – Time Case Manager(s)               

FLSA:                       non-exempt (hourly)

Supervised by:             Director of Case Management Services

GENERAL DESCRIPTION AND PURPOSE:

The overall responsibility of the Case Manager is to provide case management services to housing clients to ensure they acquire the skills and resources necessary to become self-sufficient.

QUALIFICATIONS:

The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.

 

Education

  • Bachelor’s Degree (B.A.) in Social Work or related field. Master’s Degree (MSW) preferred. Knowledge of crisis intervention, case management, social work theory and ethics;

Experience

  • Experience in the field of domestic and/or sexual violence.
  • Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Skills/Abilities

  • Strong oral and written communication skills
  • Strong organizational skills
  • Speak effectively before groups of clients.
  • Ability to maintain accurate data and documentation of client services
  • Ability to resolve conflict
  • Provide and receive supervision
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently
  • Work in basic computer programs such as MS Word & Excel.
  • Bilingual preferred.

Licenses/Credentials

  • N/A

RESPONSIBILITIES:

  • Obtains relevant social history, performs needs assessment for clients and goals, specifically on economic literacy and workforce readiness.
  • Designs, implements and manages the client education opportunity system (FAC U) with an emphasis in economic literacy and workforce readiness.
  • Provides all shelter and housing clients with group opportunities to learn about economic literacy and workforce readiness.
  • Provide individual coaching to clients on economic literacy and workforce readiness, offering referrals as necessary.
  • Provide current information on community resources including current information credit recovery, banking, workforce readiness.
  • In accordance with the “team” philosophy of the agency, may occasionally be required to carry out or assist with grant related tasks in addition to the duties listed above.
  • Believe in and act in accordance with the agency’s mission statement and goals
  • Experience working with diverse population and groups.
  • Read and interpret documents such as operating manuals and professional journals.
  • Write routine reports, correspondence and appropriate case notes.
  • Document all client services as well as community outreach work

Cover Letter & Resume to Melissa.ishio@familyabusecenter.org

 

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