Volunteer Coordinator

Position Status:           Full Time                    

FLSA:                         non-exempt (hourly)

Supervised by:             Executive Director



The Volunteer Coordinator/Community Educator is responsible for recruiting, screening and orienting a consistently available and adequately screened volunteer staff to meet the critical needs of the daily activities of the Family Abuse Center.  Serves as the volunteer recruiter/liaison to community volunteer organizations, university student groups, and local corporate employee groups.  Develops and presents effective community education presentations employing specific objectives, including evaluation of achieved educational goals.


Refers oriented and screened volunteers to the Family Abuse Center department supervisors for assignment, training and scheduling.  Establishes and maintains accurate and current volunteer staff records, both written and electronic.   Maintains excellent volunteer retention and satisfaction with appropriate acknowledgement and communications; maintains an adequate supply of available volunteers to meet FAC needs.  Accurately records and reports volunteer hours according to federal and state requirements.


Under the Direction of the Executive Director the position represents FAC in community outreach activities including speaking presentations and participation in health/resource fairs, continuously promoting community awareness of FAC services and volunteer opportunities.  Identifies and refers to the Development Coordinator potential sources for financial support for Family Abuse Center programs.



The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Bachelor’s Degree (B.A.) in communications, marketing



  • Experience in the field of domestic and/or sexual violence.
  • Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.



  • Strong oral and written communication skills
  • Strong organizational skills
  • Speak effectively before groups of clients.
  • Ability to maintain accurate data and documentation of client services
  • Ability to resolve conflict
  • Provide and receive supervision
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently
  • Work in basic computer programs such as MS Word & Excel.
  • Bilingual preferred.



  • N/A



  • Develops and maintains a stable volunteer staff that maintains critical levels of volunteer staff resources, continuously expanding the volunteer force with new members.
  • Identifies and acquires volunteers for both long term and short term commitments for the benefit of the programs, staff and residents of the Family Abuse Center.
  • Responsible for recruiting a wide variety of volunteers including:  individuals, students; church groups; service organizations; fraternity/sororities and community volunteer agencies
  • Responsible for running criminal background checks on all FAC volunteers as needed
  • Maintains accurate and accessible electronic records and necessary paper files on all FAC volunteers
  • Recruits volunteers for special projects as needed.
  • Coordinates all requests for general community education opportunities and health/resource fairs.
  • Provides community education and participation in all health/resource fairs in McLennan County in coordination with the Executive Director
  • Represents FAC in speaking engagements
  • Believe in and act in accordance with the agency’s mission statement and goals
  • Experience working with diverse population and groups.

Send resumes and cover letters to Kathy.Reid@familyabusecenter.org. Interviews will take place after July 19th.


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